SHIPPING INFO

Postage (within Australia)

The following postage rates and delivery times apply:

  • Regular delivery orders under $18.00: $10.00 shipping (4-8 days)

  • Regular delivery orders between $18.00 - $78.00: $12.00 Shipping  (4-8 days)

  • Regular delivery orders over $79.00: $14.00 shipping (4-8 days)

Busy Hands by Two Sisters wants you to enjoy your playdough kits as quick as possible but please allow up to 5 working days for your kits to be posted after your payment has been received. Please note delivery time frames are approximate only and can vary due to other factors (remote and rural delivery locations, locations in other states, public holidays etc)

Click and Collect

 

If you live local to Bendigo or Geelong you can select under shipping method to collect. If so we will be in touch via email to organise your collection. 

 

Any questions please contact us busyhandsbytwosisters@gmail.com

GENERAL INFO

At Busy Hands by Two Sisters, we take pride in our playdough kits. If you find a fault or consider your item to be damaged, please contact us via email at busyhandsbytwosisters@gmail.com, to discuss prior to returning your kit.

 

Kits can be returned if deemed damaged. We do not accept returned playdough kits due to change of mind. We must be notified within 5 business days from date of purchase of damaged playdough kits. Please note we will replace the playdough kit with the same themed kit unless stock has sold out, we would then offer another playdough kit that is in stock. 

PAYMENT METHODS

- Credit / Debit Cards

 

Frequently asked questions

Is the playdough homemade?


Yes, all our playdough in the playdough kits are homemade and made with so much love. Further information please contact us busyhandbytwosisters@gmail.com




What age group is your playdough kits made for?


We have a recommendation of 3+ yrs due to small parts which could be a choking hazard in our kits. Further information please contact us busyhandbytwosisters@gmail.com




Once open my playdough from the wrapping how should I store it?


We recommend to store the playdough in a zip lock bag and put it back in the sturdy storage container. Further information please contact us busyhandbytwosisters@gmail.com




If I live in Bendigo or Geelong can I collect my order?


Yes, once you have finished shopping, in your cart select shipping method as pick up. Further information please contact us busyhandbytwosisters@gmail.com




What if my playdough is a little dry?


We suggest you add a few drops of warm water and knead it. That should help. Further information please contact us busyhandbytwosisters@gmail.com




How long will the playdough last for?


We believe if it is stored is a zip lock bag and clumped together after being used between 6-8 months. Further information please contact us busyhandbytwosisters@gmail.com




Do you have new themes being released?


We sure do! We take our time to create amazing kits and source some cool items so we hope to release a new kit soon. Stay tuned. Further information please contact us busyhandbytwosisters@gmail.com





FAQ

 

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